Refund and Payment Problem Policy

Enrollment purchases are final

ACA enrollment is non-refundable for a change of mind, non-use, schedule conflicts, dissatisfaction with an accurately described format, or failure to complete the program. Review the program description, technical requirements, price, payment schedule, and time-sensitive access conditions before purchasing.

Your legal rights remain

This policy does not remove a refund, cancellation, dispute, or other remedy required by applicable law. It does not permit ACA to retain an unauthorized or duplicate charge or refuse a remedy for a service that was not supplied as legally required. These cases are assessed from the actual payment and service records. An automated answer is not a final decision on a claim.

Report a payment or delivery problem

Use ACA support form and select Payment. Include the checkout email, date, amount, and any payment reference. For a technical interruption, include the exact error, time and timezone, device, and affected function. Do not send full card numbers, security codes, passwords, or one-time sign-in links.

Do not buy again to fix missing access. ACA will check the payment and fulfillment records and determine the appropriate correction. A request is not a promise of approval and does not automatically reset an access window.

Installments

The Phase One $149 installment option is a fixed three-payment purchase: $50, $50 seven days later, and $49 fourteen days after enrollment. The Phase Two installment option totals $199 in three weekly payments. Initial payment: $67. Day 7 payment: $66. Day 14 payment: $66. It is not a recurring membership. Stopping participation or submitting a support request does not by itself cancel the remaining scheduled amounts. Any adjustment required by law or approved following investigation is handled against the original payment records.

Approved adjustments

If a refund is approved, it is processed through the original payment service and ordinarily returned to the original payment method. The bank or payment service controls when it appears. Associated access and any remaining billing are reviewed and adjusted as appropriate. A refunded purchase does not create a right to keep using the refunded service.